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Upgrade to a Service Provider Account

Move from roster-only workflows to managing your full training business in Hovn—courses, payments, communications, certifications, and renewals—all in one place.

Updated yesterday

Overview

Use this when:
You’re listing classes or taking payments elsewhere and only using Hovn to submit rosters.

Who this is for:
Independent instructors, small training centers, or sites inside a larger network.

Outcome:
Run the entire student lifecycle in Hovn — publish courses → accept payments → automate emails and materials → manage rosters → issue certifications → track renewals — all in one place.

Owner & setup time:
Instructor or owner – most teams go live in 15-20 minutes


Why Upgrade (What You Unlock)

Upgrading gives you a true end-to-end workflow:

  • One flow, no copy-paste: listings → payments → reminders → rosters → e-cards → renewals

  • Fewer tools, fewer mistakes: no juggling spreadsheets, email tools, and payment links

  • Faster certifications: students get materials, reminders, and cards on time

  • More repeat business: renewal reminders bring learners back to your classes

  • Clean system of record: every learner and class tracked in one place

You’re not just adding registration—you’re unlocking a complete training lifecycle.


Start with Essentials

Essentials is the fastest way to launch your Service Provider account.

Choose Essentials if you want:

  • Payments, emails, materials, rosters, certifications, and renewals in one place

  • A simple path to go live without a sales process

  • The flexibility to scale as your volume grows

👉 For current pricing, usage details, and what’s included:
Visit our pricing page


Essentials includes

  • End-to-end class workflows

  • Online payments, refunds, and receipts

  • Automated confirmations and reminders

  • Student and instructor portals

  • Certification tracking and renewals

  • Support for major certifying agencies

  • Public and private class listings

  • Client management and private invoicing

  • Payouts and reporting in one dashboard

Need exact limits or volume guidance? Always check the latest details at hovn.app/pricing.


Ready to Start?

You can start Essentials anytime:


Fast-Start Setup

  1. Activate your Service Provider account

  2. Connect payments for payouts

  3. Add your basics

    • Logo

    • Contact info

    • Refund and cancellation policy

  4. Publish your first course

    • Choose a course from our catalog

    • Set pricing, capacity, and dates

  5. Go live

    • Share your public listing or send private invites

  6. Run your class

    • Track attendance and outcomes

    • Upload required files

  7. Issue certifications

    • Assign card access or issuers

  8. Enable renewals

    • Hovn tracks expirations and helps bring students back automatically


What You Keep vs. What Changes

You keep

  • Your instructor profile (IDs, credentials, and history)

  • The ability to teach for other organizations and switch accounts as needed

You gain

  • Your own Service Provider dashboard

  • Full-lifecycle automation for classes and students

  • Control over payments, communications, and certifications

  • One system to run your training business

What changes

  • You stop logging classes in multiple tools

  • Records, payouts, and reporting live in one place


FAQs

Will this affect my access to other orgs where I teach?
No. You can still switch accounts and teach or submit records for other providers.

Can I still submit rosters for another organization?
Yes. You can use record submission for partner orgs and run your own classes under your Service Provider account.

Can I issue certifications under my own account?
Yes, once your certification access is set up.

What about refunds, receipts, and taxes?
These are handled through your connected payment system and Hovn’s built-in tools.

What if I outgrow Essentials?
You can upgrade anytime as your volume and team grow. See current options at hovn.app/pricing.


Ready to Stop the Double Work?

Run your full training operation in one place—from listings to renewals—without extra tools or manual steps.

Need help deciding? Send us a note, and we'll point you in the right direction.

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