ARC Blended Learning Course

Use this playbook to set up an American Red Cross blended learning course where students complete the online portion through ARC and attend an in-person skills session with you.

Hovn delivers ARC access links directly through the student portal, so learners don’t have to hunt through their email.

When to Use This

Use this guide when you need to:

Create a blended ARC course (online + in-person skills)
Deliver ARC online access through Hovn
Bundle materials at checkout
Streamline roster submission and eCard delivery

What Success Looks Like

By the end of this setup, you’ll have:

ARC online access links delivered to students automatically
Materials bundled correctly at checkout
A blended course structure in Hovn
Instructors able to verify student progress in ARC
Rosters submitted and eCards issued smoothly

Overview & Prerequisites

Before you begin, make sure you have:

Access to the ARC Partner Portal (listed as an Admin under your LTP agreement)
The specific ARC blended course you plan to offer (for example, BLS or ALS)
A reusable ARC online access link
A Material in Hovn that delivers that link
A Course Offering that includes both:
- Online self-paced segment
- Instructor-led segment

Step 1 — Configure the ARC Online Access Link

Start in the ARC Learning Center.

Log in to the ARC Learning Center
Click Request Online Class
Select your organization
Search for the correct blended learning product
- Example: Basic Life Support Blended
Choose an end date (recommended: December 31 of the current year)
Enter a high number of learners
- ARC does not charge per seat
Submit as a $0 transaction
Copy the generated URL

Tip: Use the same link all year. Request a new one next year to keep records clean.

Step 2 — Add the ARC Online Access Material in Hovn

Now deliver that ARC URL through Hovn.

Go to Materials → Add a Material
Select the American Red Cross version of the course
- Example: ARC BLS Online
Leave the price at $0
Let Hovn auto-fill the title and instructions
Paste the ARC URL into the Access Link field
Click Save

Hovn will now deliver this material automatically to every student in their portal.

Step 3 — Create the Blended Course Offering

You’re ready to build the course.

Go to Courses → Create a Course
Choose the ARC blended base course
Set your course price
Under Class Structure, confirm two segments appear:
- Online self-paced
- Instructor-led
Attach the ARC Online Material from Step 2
Set the Material Policy to Included
Set the status to Published
Save

Students will now see the ARC online course included at checkout, with access delivered automatically after registration.

Step 4 — QA the Experience

Before going live, run a quick test:

Create a test session (public or private)
Enroll a test student (use your own email)
Confirm the ARC material appears in the student portal
Click the ARC link to make sure it launches
In the ARC portal, check Manage Online Classes to confirm the learner is tracked

Step 5 — Instructor Workflow

Once live, the flow looks like this:

Sessions are published for the blended course
Students register and receive ARC access in their portal
Instructors verify completion in ARC Manage Online Classes
Instructors run the in-person skills session
Records are submitted and eCards issued through Course Record Entry

Troubleshooting & Edge Cases

Common issues to check:

Students can’t find the ARC link
- Confirm the material is attached and marked Included
The link expired
- Request a new ARC online access link
The material wasn’t added to the course
- Reattach it in the course settings