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Materials

Learn how Materials work in Hovn — from delivering online access and keycodes to managing pricing and checkout rules.

Updated this week

Materials are the resources your students receive when they register — like online course access, keycodes, eBooks, or physical items.

In Hovn, Materials do four important things:

  • Represent agency-issued products (AHA, ARC, HSI, and more)

  • Deliver assets automatically through the Student Portal

  • Control checkout behavior (pricing, required vs. optional)

  • Act as reusable building blocks for all your courses


The Material Catalog

Hovn includes a built-in Material Catalog that we maintain for major training agencies.

It includes:

  • Standard AHA, ARC, and HSI materials

  • Correct product mappings to each agency

  • Delivery method (keycode, link, or physical)

  • Reference pricing from the agency site

  • Preloaded titles and descriptions

This helps you set up courses faster and avoid manual errors.


Types of Materials You Can Use

Hovn supports the most common material types used by training centers:

Digital access

  • Online course access

  • Keycodes

  • Access codes

  • Reusable links

Reference links

  • Study guides

  • Instructor resources

  • Policy or prep pages

Physical products

  • Books

  • Masks

  • PPE

  • Equipment

NOTE: Hovn does not currently support shipping or add shipping prices to materials at checkout. If you plan on shipping your physical materials, we advise adding shipping costs into your material pricing.

Custom add-ons

  • Add-on courses

  • Rescheduling insurance

  • Any custom item you want to sell or include


How Materials Work at Checkout

Materials control how students see and pay for add-ons during registration.

That behavior is set by the Material Policy.


Material Policies

Each Material uses one of these policies:

Included

  • Bundled in the course price

  • No extra cost shown at checkout

Optional

  • Student can add it during checkout

  • Price is added to the course total

Required (Waivable)

  • Selected by default

  • Student can opt out if they already have it

  • Common for AHA keycodes

  • Price is added unless they waive it

Required (Bundled)

  • Mandatory

  • Student must purchase it

  • Price is added to the course total

For a deeper breakdown, see: Material Policies


Best Practices

  • Use the catalog version of materials whenever possible — it keeps agency mapping correct.

  • Use Required (Waivable) for AHA HeartCode and similar products.

  • Test checkout once before going live to confirm pricing and delivery.

  • Reuse the same Material across multiple courses instead of creating duplicates.

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