Overview
A session is a live class date for a course. It connects a Course Offering (your template) to a real time, place, and instructor so students can register or rosters can be submitted.
Admins use sessions for public enrollment.
Instructors use sessions for roster submission and private or client classes.
Who Can Create Sessions
Admins
Can create and publish public sessions that appear on your site.
Instructors (with “Can Manage Sessions” enabled)
Can create sessions for existing courses.
Can submit rosters and manage private or client-based classes.
If you don’t see New Session, ask your admin to enable Can Manage Sessions in your profile.
Before You Start
Make sure you have:
A published course
At least one location
Agency connections (if you plan to issue certifications after class)
How to Create a Session
Step 1 — Start a New Session
Go to Sessions → New Session.
You can also start from a course by selecting the course and clicking New Session.
The session will inherit the course’s default price, materials, and structure.
Step 2 — Select the Course
Choose the Course Offering you want to schedule.
Its materials, structure, and price load automatically.
If you don’t see your course, make sure it was created under Courses.
Step 3 — Choose the Location
Select an existing location.
Admins can add new locations if needed.
Using Google Maps ensures addresses display correctly for students and search engines.
Step 4 — Assign Instructors
Add yourself and any co-instructors or assistants.
Assigned instructors receive notifications.
They’ll see the session on their dashboard.
You can leave the instructor as TBD and assign later.
Step 5 — Set Seats, Price, and Visibility
Seats
Set capacity for public registration.
For client classes, match expected attendance.
Price
Public sessions: students pay at checkout.
Client sessions: price is hidden; one internal order is generated.
Visibility
Public: appears on your site and in search results.
Private: hidden from your site; accessed by link or client order.
Client sessions are ideal when a company or organization is paying for the class.
Step 6 — Choose Date, Time, and Cutoff
Set the start date and time.
Optionally add a registration cutoff (usually 12–24 hours before class).
You can still add last-minute students manually if needed.
Step 7 — Save
Click Save.
Public sessions go live immediately.
Private sessions are visible only through a share link.
What Happens Next
Students can register or be added manually.
Assigned instructors receive reminders 7 days and 24 hours before class.
Rosters appear under Sessions for check-in and submission.
Best Practices
Use public sessions for open enrollment and recurring classes.
Use private sessions for client or internal classes.
For roster submission, instructors running client classes should always mark the session as private.
Included materials appear automatically in orders; handle payment for extras separately if needed.
Common Questions
My instructor can’t create a session.
Make sure Can Manage Sessions is enabled in their profile.
Should I create a new course for each client?
Usually no. Use private sessions for different clients instead of duplicating courses.
Can I change a public session to private later?
Yes. You can update the session visibility at any time.
Next Steps
After creating your session, run it from your instructor dashboard to:
Mark attendance
Upload rosters
Issue or submit certifications
