Overview
This article explains what students and clients see on your discovery page when they use a coupon URL or code—so admins can answer questions without guessing.
Setup steps are in Price Lists and Coupons; catalog limiting is in Limit the catalog when a coupon is applied.
Available for: Service Provider Admins
Coupon link format
Links follow the same pattern as How to Share Coupons in the main article:
Example: ?coupon=ACME100
First visit with a link
Step | What the visitor sees |
Opens the link | Coupon Available — the code was detected |
Apply Coupon | Coupon is active; a banner appears under the site header |
No thanks | Declines this coupon |
After they apply (or if they already confirmed the code in this browser session), a banner shows:
Coupon applied · [CODE]
Remove coupon — clears the coupon and shows the full catalog again
If Restrict Discovery Catalog is on: Showing courses this coupon applies to…
The coupon stays active as they browse courses and sessions until they remove it, checkout, or it expires.
Catalog behavior
Admin setting | What visitors see |
Restrict Discovery Catalog — On | Course listings and popular courses only include courses on that coupon’s price list |
Restrict Discovery Catalog — Off | Full published catalog; discounted prices appear where the price list applies |
If restrict is on but nothing on the list matches the page they are viewing:
Coupon doesn't apply here
Options to view covered courses or Remove coupon, view all courses
Prices on course and session pages
When the coupon lowers the price, visitors typically see:
The amount they pay with the coupon (course plus required bundled materials in the total)
A strikethrough on the regular price when the coupon reduces it
Hovering the price on a course or session card may show a breakdown (course line, material lines) with strikethrough on discounted lines.
Sessions with a custom price: If you set Use Custom Price on a session in admin, that amount is the regular price on the training site. The coupon adjusts from that base—the visitor may see the custom price struck through when the coupon applies.
Checkout: Students can still enter the coupon code manually during checkout (Option 2 in the main article) if they did not use the link.
Admin support quick answers
Visitor says… | What to check |
“I only see a few courses” | Restrict Discovery Catalog is on; Products on the price list |
“I see everything but no discount” | Course on the price list; coupon Active (dates); code spelling — see Troubleshooting in the main article |
“The session price looks wrong” | Use Custom Price on that session; bundled materials on the price list |
“It asked me to apply the coupon again” | Normal for a new |
“We need to bill our client” | Orders tab on the price list; main article Scenario 1 and Scenario 4 |
Troubleshooting
Invalid or expired coupon
The visitor may see an error dialog. In admin, check coupon dates and code in Price Lists and Coupons → How to Create a Coupon → Troubleshooting.